ASAE’s online publication, Associations Now, interviewed Jennifer Rowell, Director of Member Engagement, on how NCACPA shows gratitude to our many volunteers.
Recently, NCACPA started sending Gratitude books, signed by staff and sent with personal notes of appreciation and sentiment.
“We wanted a simple and tangible item to give our members to recognize those in leadership roles,” adds Jennifer. “This is an inexpensive but very personal way to thank our members.”
Read the full article, Membership Hack: The Gratitude Book, here.