In-Person: Conferences, Seminars, Workshops and customized onsite training programs through Customized Continuing Education
Online Learning: Webcasts, Webinars, On Demand, and Self-Study
In-Person: Please contact NCACPA Experience Support at (800) 469-1352 or [email protected].
Online Learning: Certificates of Completion are always available through your Learning Record https://www.ncacpa.org/event-landing/. Once you’ve signed in using your NCACPA login and password, navigate to Learning Record icon located under My Account section. Under the My Events tab, locate the program which you need to re-print the Certificate of Completion. Click the gold Certificate button.
Online Learning: Registrants will have the opportunity to leave feedback through an evaluation form. Click the blue Get Certificate button in your user account and fill out the form for your feedback to be submitted.
2 hrs. = No breaks (Beverage service is available for in-person CPE events)
4 hrs. = 15 minutes (If you attend two consecutive four hour programs there will be a short lunch break.)
8hrs.**
Morning & Afternoon break: 15 minutes
Lunch break: 30 minutes (45 minutes will be given for Don Farmer 8-hour programs)
*Each conference schedule will differ. See the Conference agendas for guidance on the schedule for each day. **Break and meal service, including beverage service, is provided for attendance at 4-hour and 8-hour in-person events. If attending two 4-hour sessions a meal will be provided.
Conference Participant Only website will include:
1. Facility Information/Directions
2. Participant List
3. Speaker Bios
4. Certificate of Completion Form
5. Link to Conference Evaluation Survey
Seminars, Workshops, & Customized Continuing Education: Materials will be given to registrants upon check-in.
Online Learning: You will not receive a hard copy of materials when attending an online learning program. Please note you may not cancel your registration once you download the materials. You can access materials from two locations. In your Learning Record locate the appropriate program and click the “Show Event Details” button or while viewing the program click the “Materials” tab.
Seminars: At this time electronic materials are NOT available for Seminar programs.
Online Learning: Materials will be available approximately three business days before and 90 days after the conference.
Online Learning: You can access materials from two locations. In your Learning Record, locate the event, click +Show Event Details and hit Materials, or while viewing the program click the Materials tab in the event viewer.
Please Note: All of the answers in the online learning FAQ section refer specifically to NCACPA produced programs.
Please contact NCACPA Experience Support at 800-469-1352 or [email protected] if you’ve registered and don’t receive your confirmation within 24 hours.
Tech Support: Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected].
*NCACPA office hours are 8:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
*60 minutes prior to the start of the program the button will switch from “System Check” to “Join Event.”
**If you are already logged in, click on the “Membership” tab and click “My Account” from the dropdown.
Mail: Send your completed registration form with check (payable to NCACPA) or credit card information to: NCACPA Experience Support, PO Box 80188, Raleigh, NC 27623.
Phone: Phone registrations may be made between 8:00 am and 5:00 pm by calling 800-469-1352. Phone registrations must be charged to your credit card.
Fax: To register 24 hours a day, seven days a week, fax your completed registration form with credit card information to 919-378-2000.
NCACPA accepts MasterCard, Visa, and American Express.
Conference Registrations: When registering for a conference, please select concurrent sessions and optional events to ensure seating is available.
Click for information regarding NCACPA Self-Study programming.
In-Person: Cancellations made less than one business day before the event will incur an administrative fee of approximately 30%. Entire registration fees and materials are forfeited by no-shows and same-day cancellations. Substitutions must be made in advance of the program and will not incur additional fees.
Webcast & Webinars: Cancellations made less than one business day prior to the event will incur an administrative fee of approximately 30%. Those made after the program will forfeit the entire registration fee and materials. Transfers must be made in advance of the program and will not incur additional fees. Please note: If you experience technical difficulty during a webcast program, you must contact NCACPA within 72 business hours of the program in order to transfer to a different program or receive a refund.
On Demand: Cancellations made after the program has been accessed, will forfeit the entire registration fee and materials. Transfers must be made in advance of program access and materials will not incur additional fees. Please note: If you experience technical difficulty and are unable to view an on demand program, you must contact NCACPA within 72 business hours upon the first access attempt, in order to transfer to a different program or receive a refund.
CPE Select: The CPE Select pass is non-refundable. NCACPA is not liable for third-party service outages that may occur. In order to successfully complete your CPE hours by the 12/31 deadline, please plan your CPE before 12/31 to avoid any unforeseen technology issues.
To cancel or transfer your registration, contact the NCACPA Experience Support Center at 800-469-1352.