In-person professional development programs aren’t always compatible with working schedules. With the postponing and cancellations of in-person events due to COVID-19, online learning has become the best format for receiving updates and quality content.
That’s why, at NCACPA, we offer online learning programs in the following formats: on demand, self-study, webcasts, and webinars to best accommodate your learning needs.
Discover more about our various online learning options and view our catalog to register for one today!
Our Online Learning Goal
Our goal is to provide you with the same impactful experience as our in-person courses. We deliver the same content using technology that allows for maximum interaction with your peers and our highly qualified instructors.
STEP-BY-STEP INSTRUCTIONS FOR ACCESSING YOUR
ONLINE LEARNING PROGRAM
|Click the “Login/Create Account” button|
|Enter your email addresas and password|
|Once logged in, click the “Learning Record” button|
Need guidance? Check out our video tutorials below!
Technical Support: If you need assistance with internet access or browser capability, please call Freestone Technical Support at 866-702-3278.
Log into the
Join an Online Learning Program
How to Navigate Your On Demand Program
How to Navigate Your Self-Study Program
Submit Your Program
for CPE Credit
Unable to Submit Program
for CPE Credit
Access Your CPE Transcript
Online Learning FAQs
Have questions regarding our online learning delivery types?
Here is a breakdown of what each delivery type means and what you can expect.
Please Note: All of the answers in the online learning FAQ section refer specifically to NCACPA produced programs.
How will I receive information to access my webcast, webinar, or on demand program?
You will receive a receipt and confirmation email upon registration. You will then receive a reminder email for the webcast or webinar program approximately three business days before the program.
Please contact the NCACPA Member Service Center at 800-469-1352 or [email protected] if you’ve registered and don’t receive your confirmation within 24 hours.
How can I view a program as a group?
Group viewing is available for individuals wanting to view the program simultaneously with others registered for the same program. Please fill out the NCACPA Group Sign In Form before or during the program by going to the Group Attendance tab at the top of the interface.
Is my computer webcast, webinar, or on demand ready?
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.<
Tech Support: Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected].
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
How do I launch the webcast, webinar, or on demand program?
Access events in your Learning Record.
- Visit www.ncacpa.org
- Login/Create Account
- Enter your Email Address and Password
- Once logged in, click the Learning Record button
*60 minutes prior to the start of the program the button will switch from “System Check” to “Join Event.”
**If you are already logged in, click on the “Membership” tab and click “My Account” from the drop-down.
How is my attendance monitored during an online learning program?
Your attendance at this program will be monitored through the use of checkpoints. Periodically, checkpoints will appear on your screen. It is important you turn off your pop-up blocker, as this can prevent the checkpoints from showing.
How do I ask questions to the instructor?
Once you have launched your program you will see multiple tabs at the top of the viewer. Click on the Q&A or Speaker Question tab, type in your email address and question, then hit the submit button.
Are NCACPA webcasts and webinars archived?
At this time, NCACPA produced webcast and webinar programs are not archived for later viewing. Per NASBA, an instructor must be present during the scheduled broadcast to answer questions in order to qualify for live group study. Archived webcasts and webinars will not qualify for CPE and therefore are not made available. If you are looking for a more convenient delivery method, visit NCACPA CPE & Events Catalog for a full listing of on demand offerings!
How do I submit credit at the end?
To submit credit, after the program concludes, stay in the viewer and hit the Checkpoints and Credit Submission tab and follow the Take Survey button that will appear when the page refreshes. If you exit the course viewer, please return to your Learning Record, hit the Join Event button and then follow the instructions listed above.