In-person professional development programs aren’t always compatible with working schedules. With the postponing and cancellations of in-person events due to COVID-19, online learning has become the best format for receiving updates and quality content.
That’s why, at NCACPA, we offer online learning programs in the following formats: on demand, self-study, webcasts, and webinars to best accommodate your learning needs.
Discover more about our various online learning options and view our catalog to register for one today!
Our Online Learning Goal
Our goal is to provide you with the same impactful experience as our in-person courses. We deliver the same content using technology that allows for maximum interaction with your peers and our highly qualified instructors.
If you have any questions about accessing your programs after reviewing your confirmation emails, please contact [email protected] or reach out to Solutions Support at 800-469-1352 or [email protected]
How do I access my online program?
You’ll access your program using a personalized link sent to you by email.
All access emails come from [email protected], so be sure to check your inbox (and spam/junk folder) for that address.
Video Tutorials
Need guidance? Check out our video tutorials below!
Program Confirmation
Email Tutorial
Program Link
Website Access Tutorial
Rebroadcast Future
Date Tutorial
Rebroadcast Future
Date Tutorial pt. 2
Online Learning FAQs
Have questions regarding our online learning delivery types?
Here is a breakdown of what each delivery type means and what you can expect.
Please Note: All of the answers in the online learning FAQ section refer specifically to NCACPA produced programs.
How will I receive information to access my webcast, webinar, or on demand program?
You will receive a receipt and confirmation email upon registration. You will then receive a reminder email for the webcast or webinar program approximately three business days before the program.
Please contact the NCACPA Solutions Support Center at 800-469-1352 or [email protected] if you’ve registered and don’t receive your confirmation within 24 hours.
How can I view a program as a group?
Group viewing is available for individuals wanting to view the program simultaneously with others registered for the same program. Please fill out the NCACPA Group Sign In Form before or during the program by going to the Group Attendance tab at the top of the interface.
Is my computer webcast, webinar, or on demand ready?
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.<
Tech Support: Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call email BigMarker technical support at [email protected].
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
How do I launch the webcast, webinar, or on demand program?
You’ll launch your webcast, webinar, or on-demand program using the personalized access link in your confirmation email.
How is my attendance monitored during an online learning program?
Your attendance at this program will be monitored through the use of checkpoints. Periodically, checkpoints will appear on your screen. It is important you turn off your pop-up blocker, as this can prevent the checkpoints from showing.
How do I ask questions to the instructor?
Once you have launched your program you will see multiple tabs at the top of the viewer. Click on the Q&A or Speaker Question tab, type in your email address and question, then hit the submit button.
Are NCACPA webcasts and webinars archived?
At this time, NCACPA produced webcast and webinar programs are not archived for later viewing. Per NASBA, an instructor must be present during the scheduled broadcast to answer questions in order to qualify for live group study. Archived webcasts and webinars will not qualify for CPE and therefore are not made available. If you are looking for a more convenient delivery method, visit NCACPA CPE & Events Catalog for a full listing of on demand offerings!
How do I submit credit at the end?
If all requirements are met, an email will be sent with your Certificate of Completion. If you have any questions about attendance or credit, please reach out to [email protected]