AI agents are generating a lot of buzz—and just as much confusion. Cutting through the hype, this session offers a clear, practical look at what AI agents really are, how they differ from traditional automation, and where they’re already creating value. We’ll cover how to prepare your organization, explore real-world use cases, and highlight key risks to watch for. The session will conclude with a Q&A segment, offering time for interactive discussion and addressing your most pressing questions.