Why Emotional Intelligence Matters for Accountants

By Mark Phillips

It may come as no surprise that 1,200 executives in 44 countries believe technology is having the greatest impact in the modern workplace, but according to PwC’s just-released 20th Global CEO Survey there is also an X factor.

“The rise of automation and robotics in the workplace is driving a greater need for people that possess qualities that can’t be replicated by machines,” notes the PwC report.

Foremost among these are creativity, adaptability, problem-solving—and emotional intelligence.

Rachel Green, director of Perth-based The Emotional Intelligence Institute, says, “I always tell my accounting clients that according to the World Economic Forum’s 2016 The Future of Jobs report, emotional intelligence will be one of the top 10 job skills in 2020”.

Read the full article on the In The Black website.