Description
Unlock the secrets to transforming workplace and client conflicts into opportunities for growth and innovation. As accounting professionals play an increasingly influential role in organizational decision-making, the ability to transform conflict into opportunity is paramount. In this course, learn how to elevate your conflict resolution skills with methods grounded in “Crucial Conversations,” “Fierce Conversations,” and “Leading with Questions.” Discover how to build stronger client and colleague relationships and model constructive communication behaviors. This class breaks down transformative strategies into actionable steps that every CPA can master.
Objective
After attending this presentation, you will be able to...
- Recognize why effective conflict management is vital for CPAs today
- Identify common conflict scenarios faced in CPA roles and anticipate potential challenges
- Apply integrated communication techniques from "Crucial Conversations," "Fierce Conversations," and "Leading with Questions"
- Use strategic questioning to facilitate open dialogue and achieve positive outcomes
- Develop and implement a customized conflict resolution strategy
- Draw inspiration from real-life CPA success stories
Advanced Preparation
None
Required Knowledge
None
Who Should Attend
Anyone looking to dominate your conflict resolution skills.
Credit Types
- CPE – Behavioral Ethics
- On Demand
Registration Fees
| Registration | Type | Price |
|---|---|---|
| ODX00126: Registration – Member | Mem | $165 |
| ODX00126: Registration – Non-Member | NM | $325 |
The North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.