Description
Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing. In this session, participants will gain insights for enhancing their natural responses to conflict, learn healthy communication styles, and build constructive behaviors to manage conflict.
This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Objective
After attending this presentation, you will be able to...Determine your natural reactions to conflictIdentify when you are entering conflictUse strategies to de-escalate conflict before it is too lateChoose to engage with colleagues and clients to turn conflict into innovation
Credit Types
- CPE – Personal Development
Event Level:Intermediate
Event Code:JHSWBCC2-51675
External ID:WRX534225
Fields of Study:CPE - Personal Development
Other fields:
Registration Fees
| Registration | Type | Price |
|---|---|---|
| Member | Member | $100 |
| Non Member | Non Member | $225 |
The North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.