Becoming Conflict Competent
Description
Conflict is often avoided, or dealt with in a passive manner. When ignored, conflict often escalates and can become polarizing. In this session, participants will gain insights for enhancing their natural responses to conflict, learn healthy communication styles, and build constructive behaviors to manage conflict.
This event may be a rebroadcast of a live event and the instructor will be available to answer your questions during the event.
Objective
After attending this presentation, you will be able to... • Determine your natural reactions to conflict • Identify when you are entering conflict • Use strategies to de-escalate conflict before it is too late • Choose to engage with colleagues and clients to turn conflict into innovation
Advanced Preparation
None
Required Knowledge
None
Who Should Attend
Professionals leading a team or project, or will be in the future
Credit Types
- CPE – Personal Development
Registration Fees
| Registration | Type | Price |
|---|---|---|
| WRX63926: Registration – Member | Mem | $105 |
| WRX63926: Registration – Non-Member | NM | $230 |
The North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.