Delivering Bad News? Don’t Be the Messenger Who Gets Shot!

9:30 am–11:10 am ET

CPE SelectAvailable with CPE Select

# of CPE Credits



The average CFO’s tenure is about three years, while the tenure for other financial positions may not be much better. One cause may be our responsibility to deliver bad news. Sadly, sometimes the messenger gets shot. How can some people deliver the bad news and actually strengthen their position, while others find themselves without a job? Many financial professionals believe that, “I just need to know the numbers really well to keep my job.” Every day proves this fallacy wrong. How you say it is often more important than what you say. This session will teach you proven techniques to deliver bad news so that you actually strengthen your relationship with your CEO, Board, bank, and management team.


* Understand different methods to effectively convey unpleasant results * Program Content—Improving the communication skills of financial professionals * What is the message? * Who will receive the message * How to convey the message * Formats, timing, and approaches * Pros and cons of each method * How to make the point(s) clearly * How to avoid the crucial and common mistakes when delivering bad news * Which words to use, and which words to avoid * Decision criteria to help choose a better approach for each situation * How to make this a positive outcome for you

Who Should Attend

CEOs, CFOs, controllers, board members, advisers, financial managers, and consultants

Required Knowledge

Some management experience is beneficial

Advanced Prep


Event Speaker(s)

Don Minges ( Executive Education, Inc., Chelsea, MI ),

Additional Event Information

Technical Support
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.

If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected].

*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.

CPE Select Pass Policies
The CPE Select pass is available only for NCACPA members and the price is applicable for an individual user. The pass includes access to on demand and webinar programs, but excludes webcasts, “hot topic” webinars, and on demand Ethics programming. All eligible programs for the CPE Select pass will be marked in the online catalog and in promotions. Licensed CPAs who elect the student membership status must provide proof of enrollment in an advanced degree.

The CPE Select pass grants unlimited access to qualifying webinars and on demand programs on a calendar-year basis.

We anticipate a spike in webinar activity later in the calendar year, and NCACPA is not liable for third-party service outages that may occur. Please plan your CPE before 12/31 to avoid any unforeseen technology issues.

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Also Available As

Tuesday, August 18, 2020 (2:00 pm–3:40 pm ET)
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Wednesday, July 22, 2020 (1:30 pm–3:10 pm ET)
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Tuesday, October 13, 2020 (9:30 am–11:10 am ET)
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Friday, September 11, 2020 (9:30 am–11:10 am ET)
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Thursday, November 12, 2020 (9:30 am–11:10 am ET)
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Tuesday, December 15, 2020 (9:30 am–11:10 am ET)
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Monday, February 1, 2021 (9:30 am–11:10 am ET)
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Tuesday, March 16, 2021 (9:30 am–11:10 am ET)
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Friday, April 16, 2021 (9:30 am–11:10 am ET)
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Share This Event

Event Vendor:Executive Education, Inc.
Field of Study:Communications & Marketing
Level: Intermediate
Other:New Course

Event Type:Webinar
NASBA Instructional Method:Group Internet Based
Event Code:WB071520

Registration Fees

Registration FeeEarly BirdRegular
CPE SelectN/A$0.00
NCACPA MemberN/A$80.00
CPE Sponsors LogoThe North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.

For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.