Conversations that expose truths, clarify beliefs, and uncover the underlying nature of events are amongst the most crucial interactions we can have. This session will teach attendees how to ask the right questions and interpret what the answers actually mean. Attendees will learn to read nonverbal cues, and how to adapt their questioning style to different cultures or contexts. They will also learn the secrets of getting subjects to reveal extra details of interest to the interviewer. Attendees will leave the session armed with tools from the latest behavioral research to conduct successful information gathering interviews.
Attendees will learn effective questioning techniques, how to * Measure baseline behavior * Read important behavioral cues * Adapt the interview to changing circumstances * Assess the results of the interview
* Behavioral cues as psychological markers * The psychology of baseline behavior * The hidden secrets behind rapport building * Attributional interviewing * Determining appropriate questioning techniques * Handling conflict or confrontation * Adapting methods to match different contexts and cultures
Who Should Attend
Analysts, auditors, governance and compliance professionals, and those working in the IT, HR, legal, and medical professions as well as executives, policymakers, and other decision-makers interested in learning effective interviewing techniques
Additional Event Information
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CPE Select Pass Policies
The CPE Select pass is available only for NCACPA members and the price is applicable for an individual user. The pass includes access to on demand and webinar programs, but excludes webcasts, “hot topic” webinars, and on demand Ethics programming. All eligible programs for the CPE Select pass will be marked in the online catalog and in promotions. Licensed CPAs who elect the student membership status must provide proof of enrollment in an advanced degree.
The CPE Select pass grants unlimited access to qualifying webinars and on demand programs on a calendar-year basis.
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