The average CFO’s tenure is about three years, while the tenure for other financial positions may not be much better. One cause may be our responsibility to deliver bad news. Sadly, sometimes the messenger gets shot. How can some people deliver the bad news and actually strengthen their position, while others find themselves without a job? Many financial professionals believe that, “I just need to know the numbers really well to keep my job.” Every day proves this fallacy wrong. How you say it is often more important than what you say. This session will teach you proven techniques to deliver bad news so that you actually strengthen your relationship with your CEO, Board, bank, and management team.
* Understand different methods to effectively convey unpleasant results * Program Content—Improving the communication skills of financial professionals * What is the message? * Who will receive the message * How to convey the message * Formats, timing, and approaches * Pros and cons of each method * How to make the point(s) clearly * How to avoid the crucial and common mistakes when delivering bad news * Which words to use, and which words to avoid * Decision criteria to help choose a better approach for each situation * How to make this a positive outcome for you
Who Should Attend
CEOs, CFOs, controllers, board members, advisers, financial managers, and consultants
Some management experience is beneficial
Additional Event Information
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected].
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
CPE Select Pass Policies
The CPE Select pass is available only for NCACPA members and the price is applicable for an individual user. The pass includes access to on demand and webinar programs, but excludes webcasts, “hot topic” webinars, and on demand Ethics programming. All eligible programs for the CPE Select pass will be marked in the online catalog and in promotions. Licensed CPAs who elect the student membership status must provide proof of enrollment in an advanced degree.
The CPE Select pass grants unlimited access to qualifying webinars and on demand programs on a calendar-year basis.
We anticipate a spike in webinar activity later in the calendar year, and NCACPA is not liable for third-party service outages that may occur. Please plan your CPE before 12/31 to avoid any unforeseen technology issues.
Test Your System
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.
Also Available As
Tuesday, August 18, 2020 (2:00 pm–3:40 pm ET)
Wednesday, July 22, 2020 (1:30 pm–3:10 pm ET)
Friday, September 11, 2020 (9:30 am–11:10 am ET)
Thursday, November 12, 2020 (9:30 am–11:10 am ET)
Tuesday, December 15, 2020 (9:30 am–11:10 am ET)
Wednesday, January 13, 2021 (9:30 am–11:10 am ET)
Monday, February 1, 2021 (9:30 am–11:10 am ET)
Tuesday, March 16, 2021 (9:30 am–11:10 am ET)
Friday, April 16, 2021 (9:30 am–11:10 am ET)
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For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.