Effective Business Communication Made Simple

1:00 pm–4:45 pm ET

# of CPE Credits



A financial professional and leader should recognize communication is a fundamental skill that needs constant attention to learn new techniques and also feel comfortable with the latest technology. We will focus on how to deliver a practical and effective message—both written and oral. There will also be significant time discovering listening skills, the most under-utilized communication skill of all.


Upon completion of this course participants will be able to * Achieve more by listening, speaking, and writing more effectively * Avoid conflict and build stronger relationships with staff and family * Save your organization money by avoiding costly errors and misunderstandings


Key areas of learning are * Avoiding conflict and costly errors by using active listening techniques * Using the power of positive language * Writing clear and concise messages that convey a professional image

Who Should Attend

Financial professionals who have a responsibility to achieve tasks with others, and CPAs and financial professionals in management roles

Required Knowledge


Advanced Prep


Event Speaker(s)

Mr. Albert A. Ward, MBA ( Greensboro, NC ),

Additional Event Information

Technical Support
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at onlinelearning@ncacpa.org, and a team member will contact you shortly.

If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at support@peachnewmedia.com.

*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.

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Also Available As

Wednesday, October 9, 2019 (1:00 pm–4:45 pm ET)
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Thursday, November 14, 2019 (1:00 pm–4:45 pm ET)
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Event Vendor:NCACPA
Field of Study:Communications & Marketing
Level: Basic/Intermediate

Event Type:Webcast
Event Code:W0010519

Registration Fees

Registration Fee Early Bird Regular
NCACPA Member N/A $150.00
Non-Member N/A $200.00
CPE Sponsors LogoThe National Registry of CPE Sponsors is a program offered by the National Association of State Boards of Accountancy (NASBA) to recognize CPE program sponsors who provide continuing professional education (CPE) programs in accordance with nationally recognized standards. The North Carolina Association of Certified Public Accountants is registered with NASBA as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.

For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800- 469-1352.