A financial professional and leader should recognize communication is a fundamental skill that needs constant attention to learn new techniques and also feel comfortable with the latest technology. We will focus on how to deliver a practical and effective message—both written and oral. There will also be significant time discovering listening skills, the most under-utilized communication skill of all.
* Upon completion of this course, participants will be able to * Achieve more by listening, speaking, and writing more effectively * Avoid conflict and build stronger relationships with staff and family * Save your organization money by avoiding costly errors and misunderstandings
* Key areas of learning are * Avoiding conflict and costly errors by using active listening techniques * Using the power of positive language * Writing clear and concise messages that convey a professional image
Who Should Attend
Financial professionals who have a responsibility to achieve tasks with others, and CPAs and financial professionals in management roles
Additional Event Information
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected] .
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via email 30 minutes prior to the start of a live online program.
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Also Available As
Monday, June 6, 2022 (1:00 pm–4:45 pm ET)
Tuesday, October 18, 2022 (8:30 am–12:15 pm ET)
Tuesday, December 13, 2022 (1:00 pm–4:45 pm ET)
Monday, February 13, 2023 (8:30 am–12:15 pm ET)
Thursday, April 13, 2023 (8:30 am–12:15 pm ET)
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For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.