* Know the fundamental rules of good business writing * Craft presentations, business letters, memos, reports, and emails in ways that promote your ideas while meeting clients’ needs * Find it easier to write and present clearly * Feel more confident speaking in front of a group * Resolve objections more effectively
* Instantly improving your writing and presenting using a simple checklist * Laying a solid foundation under your presentation by harnessing The Four Pillars of Confidence * Clearing the (slide) deck to make your presentation more engaging * Using your “non-verbal” tools to present powerfully * Knowing what to say when they say “no”
Who Should Attend
Anyone who wants to improve communication skills, especially those in leadership or business-development roles
* People who are leaders in their company, department, or firm * Those who manage staff * Note—Participants will derive more benefit from this course if they first take Part One—Questioning and Listening to Discover Client Needs
Additional Event Information
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected] .
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via email 30 minutes prior to the start of a live online program.
Test Your System
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.
Also Available As
Friday, August 12, 2022 (10:00 am–11:40 am ET)
Thursday, September 29, 2022 (10:00 am–11:40 am ET)
Friday, November 18, 2022 (10:00 am–11:40 am ET)
Tuesday, February 14, 2023 (10:00 am–11:40 am ET)
Thursday, March 16, 2023 (10:00 am–11:40 am ET)
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For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.