Unspoken Norms: The Hidden Psychology of Organizational Culture

12:00 am–11:59 pm ET

CPE SelectAvailable with CPE Select

# of CPE Credits



Unspoken norms are a more powerful indicator of organizational culture than written codes, standards, or policies. Organizational success has less to do with the knowledge, skills, and abilities of its members than the complex patterns of communication within the system. The problem is that these characteristics aren’t easy to quantify so they must be measured in a different way. This session will teach participants methods to assess hidden organizational characteristics and introduce attendees to a revolutionary approach to understanding systems thinking and culture.


Attendees will learn and identify * types of norms that influence organizational culture * how group cohesiveness can negatively affect group decision-making processes * biases in perceptions that warp group communication processes * methods to assess organizational culture * types of thinking that affect creativity in teams


* Groupthink * How to assess various dimensions of organizational culture * Effective change management processes * Understanding organizational DNA and how to build a curiosity culture * The psychology of diversity, innovation, and resilience * The science of group dynamics and systems thinking

Who Should Attend

Analysts, auditors, governance, and compliance professionals, and those working in the IT, HR, legal, and medical professions as well as executives, policymakers, and other decision-makers interested in learning deeper aspects of organizational culture

Required Knowledge


Advanced Prep


Event Speaker(s)

Toby Groves ( Toby Groves, Ph.D., Cincinnati, OH ),

Additional Event Information

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Also Available As

Wednesday, September 29, 2021 (11:00 am–11:50 am ET)
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Monday, November 29, 2021 (12:00 pm–12:50 pm ET)
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Thursday, February 17, 2022 (4:00 pm–4:50 pm ET)
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Wednesday, April 27, 2022 (3:00 pm–3:50 pm ET)
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Share This Event

Event Vendor:Groves Research & Consulting
Field of Study:Business Management & Organization
Level: Basic

Event Type:On Demand
NASBA Instructional Method:Self Study
Event Code:OD006221

Registration Fees

RegistrationEarly BirdRegular
Accounting Educator MemberN/A$0.00
CPE SelectN/A$0.00
NCACPA MemberN/A$55.00
CPE Sponsors LogoThe North Carolina Association of Certified Public Accountants is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.

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