12:00 am–11:59 pm ET
Available with CPE Select# of CPE Credits
1
Description
Conversations that expose truths, clarify beliefs, and uncover the underlying nature of events are amongst the most crucial interactions we can have. These communications offer a fleeting opportunity to recognize themes as they unfold and to ask the best questions that glean valuable knowledge. Whether interviewing for investigation, as part of an exploration or information-gathering process, or hiring for a critical role, the interpersonal style that you employ will make all the difference in your success. This session will teach attendees the nuances of an effective tone, how to ask questions that yield meaningful results, how to read important interpersonal cues, and how to adapt to different cultures or contexts. Attendees will leave the session armed with tools from the latest behavioral research to conduct successful information-gathering interviews.
Please note—This course will expire on Tuesday, December 31, 2019. If you don’t complete the course by midnight on this date, you will forfeit your registration fee for this course.
Objective
Attendees will learn * Effective questioning techniques * How to measure baseline behavior * How to read important behavioral cues * How to adapt the interview to changing circumstances * How to assess the results of the interview
Highlights
* Behavioral cues as psychological markers * The psychology of baseline behavior * The hidden secrets behind rapport-building * Attributional interviewing * Determining appropriate questioning techniques * Handling conflict or confrontation * Adapting methods to match different contexts and cultures
Who Should Attend
Analysts, auditors, governance, and compliance professionals, and those working in the IT, HR, legal, and medical professions as well as executives, policymakers, and other decision-makers interested in learning effective interviewing techniques
Required Knowledge
None
Advanced Prep
None
Event Speaker(s)
Additional Event Information
Technical Support
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at onlinelearning@ncacpa.org, and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at support@peachnewmedia.com.
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
CPE Select Pass Policies
The CPE Select pass is available only for NCACPA members and the price is applicable for an individual user. The pass includes access to on demand and webinar programs, but excludes webcasts, “hot topic” webinars, and on demand Ethics programming. All eligible programs for the CPE Select pass will be marked in the online catalog and in promotions. Licensed CPAs who elect the student membership status must provide proof of enrollment in an advanced degree.
The CPE Select pass grants unlimited access to qualifying webinars and on demand programs on a calendar-year basis. Early bird pricing runs January 1 through May 31, and regular pricing runs June 1 through December 31.
We anticipate a spike in webinar activity later in the calendar year, and NCACPA is not liable for third-party service outages that may occur. Please plan your CPE before 12/31 to avoid any unforeseen technology issues.
Test Your System
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at onlinelearning@ncacpa.org, and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at support@peachnewmedia.com.
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
CPE Select Pass Policies
The CPE Select pass is available only for NCACPA members and the price is applicable for an individual user. The pass includes access to on demand and webinar programs, but excludes webcasts, “hot topic” webinars, and on demand Ethics programming. All eligible programs for the CPE Select pass will be marked in the online catalog and in promotions. Licensed CPAs who elect the student membership status must provide proof of enrollment in an advanced degree.
The CPE Select pass grants unlimited access to qualifying webinars and on demand programs on a calendar-year basis. Early bird pricing runs January 1 through May 31, and regular pricing runs June 1 through December 31.
We anticipate a spike in webinar activity later in the calendar year, and NCACPA is not liable for third-party service outages that may occur. Please plan your CPE before 12/31 to avoid any unforeseen technology issues.
Test Your System
You may test your system by clicking here. Please test your system to ensure you have the proper components installed.
Share This Event
Event Vendor:Groves Research & Consulting
Field of Study:Specialized Knowledge
Level: Intermediate
Event Type:On Demand
Event Code:OD006019
Registration Fees
| Registration Fee | Early Bird | Regular |
|---|---|---|
| CPE Select | N/A | $0.00 |
| NCACPA Member | N/A | $50.00 |
| Non-Member | N/A | $85.00 |
The National Registry of CPE Sponsors is a program offered by the National Association of State Boards of Accountancy (NASBA) to recognize CPE program sponsors who provide continuing professional education (CPE) programs in accordance with nationally recognized standards. The North Carolina Association of Certified Public Accountants is registered with NASBA as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org/.For more information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800- 469-1352.