Productivity. Low turnover. High performance culture. None of these buzzwords work if the organization’s engagement process is broken and people are underperforming. It’s time to look beyond the “buzzwords” and truly rethink motivation and performance management instead of tweaking “business as usual”. Good performers can become bad performers, and bad performers get comfortable and stay. This presentation is a fast-paced look at some clever and aggressive new engagement and retention processes that are both effective and legally compliant, mixing fresh case studies with psychological theory. Unfortunately, engagement is far from an exact science. There’s no secret formula, no easy calculation, no work sheet to fill out. This one hour course will review how to hire well and techniques to keep your best performers engaged and wanting to stay with your organization.
* Identify how to motivate high performers * Identify techniques to better engage the new workforce * Recall components of the New Model of Leadership * Recognize how to motivate all generations using three valid motivational theories
* Understanding motivational theories for the modern employee * Hiring well * Engagement tools *Using active listening skills * New leadership model * High performers and low performers * Generations * Millennials *The motivational chain
Who Should Attend
Professionals in a leadership, supervisory or managerial position
At least one year managerial experience
Additional Event Information
Contact NCACPA if you need assistance with your online program. For the quickest results, email the Online Learning Team at [email protected], and a team member will contact you shortly.
If you need assistance with internet access issues, browser capability, or when the NCACPA office is closed* please call Freestone Technical Support at 866-702-3278 or by email at [email protected].
*NCACPA office hours are 9:00 am–5:00 pm ET. Online Learning Team members will be available via phone or email 30 minutes prior to the start of a live online program.
We anticipate a spike in webinar activity later in the calendar year, and NCACPA is not liable for third-party service outages that may occur. Please plan your CPE before 12/31 to avoid any unforeseen technology issues.
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