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Mastering Difficult Conversations

Online

# of CPE Credits

1.5

Description

Please note: This course will expire on Wednesday, April 30, 2025 at 11:59 pm ET. Please complete the course AND submit credit before the deadline. 
 
For licensing purposes, all CPE applies to the calendar year in which a course was taken and completed.
 
Save a copy of your Certificate of Completion for your records. Once submitted, your CPE hours will also reflect in your official CPE transcript. 
 
What makes a difficult conversation? It’s difficult when viewpoints differ, outcomes matter, and emotions are present. We all face situations where we must have these uncomfortable, sometimes difficult conversations. This session will provide simple tactics to move conversations forward and reduce the “stickiness” of the situation.

Event Level: Basic
Who Should Attend: Anyone
Required Knowledge: None
Advanced Preparation: None
Vendor: Justice Leadership
Speaker: Justice, Sharon

Objective

* Recognize what makes conversations difficult * Practicing I Statements * Recognizing and reducing resistance * Avoiding the fools choice with approaches to tell the truth AND keep the relationship * Recognize and minimize the negative stories we tell ourselves * Find common ground to have productive conversations

Credit Types

  • Personal Development: 1.5

Event Speaker(s)

Sharon Justice

Event Level:Basic
Event Code:OD008724
Event Vendor:Justice Leadership
Fields of Study:Personal Development
Tags:1.5 hour
Other fields:

    Registration Fees

    RegistrationTypePrice
    On Demand (1.5 hours)Members$80.00
    On Demand (1.5 hours)Non Members$200.00


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    For information regarding refund, complaint, program cancellation or other policies, visit our Registration Policies page or call 800-469-1352.