Chapter FAQs

I have a comment/question/idea about my chapter. Who do I call?
I’m interested in getting more involved my chapter. Where should I start?
Who is on my chapter board?
What if I am interested in attending a board meeting?
How do I become part of a chapter board?
How do I find out when my chapter is meeting?
How do I register for a chapter event?
Can I register onsite?
Can I bring a guest with me to an event?
The facility where my chapter meets charges for parking. Do I have to pay?
I've moved. How can I change my chapter membership? How can I update my contact information?
Do I need my online password to browse NCACPA’s chapter events?
How do I receive information about my online password?
After I have submitted payment for event fees, how will I be notified when my registration is confirmed?
What if it’s snowing the day of a chapter meeting?
I’m a vegetarian. Can you accommodate me?
How should I dress for a chapter meeting?


Answers:

Q: I have a comment/question/idea about my chapter. Who do I call?

A: Your chapter president is the best person to contact. He/she oversees all of your chapter’s operations. You can find this contact information on your chapter’s webpage. Or, you can email chapters@ncacpa.org and your comments will be forwarded.

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Q: I’m interested in getting more involved my chapter. Where should I start?

A: A great place to start is one of your chapter’s networking events. If it’s the first time you’ve attended a chapter event, let the people at the registration table know. They’ll see to it you’re introduced to several members as well as chapter officers, who can provide more information about your chapter and upcoming activities.

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Q: Who is on my chapter board?

A: A list of your chapter board members and officers is on your chapter’s home page.

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Q: What if I am interested in attending a chapter board meeting?

A: Members are always welcome to attend chapter board meetings. Call your chapter president to find out when the next meeting will be, what the agenda items for that meeting are, and add any agenda items you would like discussed.

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Q: How do I become part of a chapter board?

A: Call your chapter president or any board member. You can also email inquiries about possible openings to chapters@ncacpa.org.

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Q: How do I find out when my chapter is meeting?

A: On the main chapter web page, there is a chapter calendar listing the events that chapter boards planned at their annual planning meetings. Most of these events are still in the process of being planned. Specific topics, times, locations, speakers, and agendas need yet to be determined, so the calendar is tentative. Some events may be rescheduled, reorganized, or cancelled. You will also find a copy of this tentative schedule in the CPE Outlook, and Source.

Every month, chapter events are added to the Outlook online as plans are finalized. As a chapter member, you’ll receive a monthly electronic newsletter with links that take you directly to the events that your chapter has organized for the next month. Then, closer to the event, you’ll receive an email reminder. We encourage you to sign up as soon as the first email is sent. If there are not enough registrants early on, we may have to cancel the event.

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Q: How do I register for a chapter event?

A: NCACPA offers four registration options:

  1. Register online at www.ncacpa.org.
  2. Mail your registration form, with payment (by check or credit card), to NCACPA, PO Box 80188, Raleigh, NC 27623-0188.
  3. Call the NCACPA’s Member Service Center at either (800) 469-1352 or (919) 469-1040.
  4. Fax your registration form and credit card information to (919) 469-3959.

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Q. Can I register onsite?

A: While we realize that you can’t always plan in advance, we may not always be able to accept walk-in registrations. Depending on physical space and course material availability, this just may not be an option. The onsite program administrator will be able to provide you with the latest registration information. We do ask that you register well in advance whenever possible.

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Q: Can I bring a guest with me to an event?

A: Certainly! Call our Member Service Center at (800) 469-1352 for the fastest way to register.

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Q: The facility where my chapter meets charges for parking. Do I have to pay?

A: Complimentary parking is provided by NCACPA for all events. See the onsite program administrator for more details.

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Q: I've moved. How can I change my chapter membership? How can I update my contact information?

A: Call or email Member Services to have your chapter membership moved. You can update your contact information in the Members Only section of our webpage, www.ncacpa.org. Include both your company and home information. Let us know if you have any trouble in taking care of this at ncacpamemberservices@ncacpa.org. We will be happy to take care of these administrative changes for you once you provide us with your updated information.

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Q: Do I need my online password to browse NCACPA’s chapter events?

A: No. You will only need your password when you actually begin the online registration process.

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Q: How do I receive information about my online password?

A: NCACPA members:

  • After renewing your NCACPA membership dues, you will receive a membership card, which identifies your online password. The online registration system prompts you to enter the following:

  • Username = Email address

  • Password = NCACPA member number

Non-members:

  • Please contact NCACPA’s Member Service Center at (800) 469-1352 for instructions and your password.

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Q: After I have submitted payment for event fees, how will I be notified when my registration is confirmed?

A: Our goal is to ensure you receive a prompt confirmation notification. The secure, online registration system automatically generates an email confirmation reply, which can be printed to expedite the onsite check-in process. In an effort to increase our efficiencies and provide a more reliable response to registrants, all previously faxed confirmations will be replaced with email, regardless of the method of payment. Should you not have access to email, or should you not receive an email confirmation within one week of registering for an event, please contact the NCACPA Member Service Center staff. We will then individually fax or mail you a confirmation.

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Q. What if it’s snowing the day of a chapter meeting?

A: While we rarely cancel programs, inclement weather may make cancellations unavoidable. Our primary concern is the safety of our attendees, instructors, and staff. If inclement weather causes us to cancel we will attempt to notify you as soon as possible. As you know, inclement weather can strike quickly and may prevent us from making contact with participants. If you have any questions about the status of a particular program, please call our Event Information Line at (800) 722-2836, Ext. 122, for a recorded message. This line is available 24 hours a day and is regularly updated with any changes to our regular program schedule, including any and all cancellations.

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Q. I’m a vegetarian. Can you accommodate me?

A: While most of our facilities provide excellent food for our events, please remember that accommodating each individual meal preference would be impossible. If you have a specific dietary need (vegetarian, kosher, etc.), please contact the professional staff in our Member Service Center well in advance of the event. This will enable us to make arrangements with the meeting room facility to accommodate your need. To ensure you receive the proper meal, please mention your request to the wait staff.

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Q: How should I dress for a chapter meeting?

A: Recommended dress code for most chapter events is business casual. Exceptions to this rule of thumb are golf tournaments, picnics, or any more relaxed social event, where more casual dress is appropriate, and dinner meetings, when business attire is appropriate.
Examples: For our purpose, the following definitions will apply:

Men
Business Attire: jacket and tie
Business Casual: casual pants, polo shirt, and comfortable shoes (no sneakers)
Casual Attire: casual pants, casual shorts, polo shirt, and comfortable shoes (sneakers okay)

Women
Business Attire: suit, dress, skirt/blouse, or pantsuit
Business Casual: casual pants or skirts; tailored shirts or blouses; tailored knit sweaters and sweaters sets; and comfortable shoes (no sneakers)
Casual Attire: casual pants, casual shorts, tailored or knit shirts or blouses; tailored knit sweaters and sweaters sets; and comfortable shoes (sneakers okay)

For your comfort, we suggest dressing in layers to accommodate typical variations in meeting room temperatures.

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3100 Gateway Centre Boulevard / Morrisville, NC 27560 / Contact A Staff Member
Phone: (919) 469-1040 / (800) 722-2836 / Fax: (919) 469-3959